Tag: servicenow’s
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ServiceNow’s new messaging service aims to help organizations connect with customers via WhatsApp
[ad_1] With the new messaging service, customers can use SMS and WhatsApp to communicate directly with businesses. Image: RoBird/Shutterstock Organizations need to offer customers convenient methods by which they can ask questions, get help or support, and make requests. For many people, text messaging is one of the most convenient methods, and a new service…